Hi, I'm Benji, a senior content designer turning complex products into clear, scalable experiences.
Hi, I'm Benji, a senior content designer turning complex products into clear, scalable experiences.
Hi, I'm Benji, a senior content designer turning complex products into clear, scalable experiences.
For over 4 years, I've shaped end-to-end content strategy across consumer products, global platforms, and AI-assisted workflows, with a focus on simplifying complexity, building trust, and creating systems that scale.
For over 4 years, I've shaped end-to-end content strategy across consumer products, global platforms, and AI-assisted workflows, with a focus on simplifying complexity, building trust, and creating systems that scale.
Featured Case Studies
Featured Case Studies
App Store Release Notes AI Automation




Identified a recurring operational problem and built an AI-assisted release-note workflow that connected product source data, market-specific generation, localization handoffs, and human review into one scalable process.
AI Workflow
Content Operations
Systems Thinking
DEX Asset Trading for US Users




Led end-to-end content design for a 0-1 trading experience, helping users understand an unfamiliar product category through clearer onboarding, taxonomy, risk education, and contextual guidance.
0-1 Launch
Product Education
Taxonomy
Next-Gen DeFi Yield Lending Feature Launch (Unreleased)
Led content strategy for an unreleased lending experience, simplifying a complex value proposition and restructuring dense risk information into a clearer flow that supported informed user decisions.




Unreleased Product
Simplification
Risk Communication
OKX Pay Global Rollout




Co-led content design for a global payments experience spanning peer-to-peer transfers and retail checkout, making complex transaction mechanics feel familiar while supporting localization, error recovery, and user trust across markets.
Consumer Payments
Localization
Error Recovery


OKX Pay Global Rollout
Co-led content design for a global payments experience spanning peer-to-peer transfers and retail checkout, making complex transaction mechanics feel familiar while supporting localization, error recovery, and user trust across markets.
DEX Asset Trading for US Users
Led end-to-end content design for a 0-1 trading experience, helping users understand an unfamiliar product category through clearer onboarding, taxonomy, risk education, and contextual guidance.




App Store Release Notes AI Automation
Identified a recurring operational problem and built an AI-assisted release-note workflow that connected product source data, market-specific generation, localization handoffs, and human review into one scalable process.
Next-Gen DeFi Yield Lending Feature Launch (Unreleased)
Led content strategy for an unreleased lending experience, simplifying a complex value proposition and restructuring dense risk information into a clearer flow that supported informed user decisions.


App Store Release Notes AI Automation




Identified a recurring operational problem and built an AI-assisted release-note workflow that connected product source data, market-specific generation, localization handoffs, and human review into one scalable process.
AI Workflow
Content Operations
Systems Thinking
DEX Asset Trading for US Users




Led end-to-end content design for a 0-1 trading experience, helping users understand an unfamiliar product category through clearer onboarding, taxonomy, risk education, and contextual guidance.
0-1 Launch
Product Education
Taxonomy
Next-Gen DeFi Yield Lending Feature Launch (Unreleased)
Led content strategy for an unreleased lending experience, simplifying a complex value proposition and restructuring dense risk information into a clearer flow that supported informed user decisions.




Unreleased Product
Simplification
Risk Communication
OKX Pay Global Rollout




Co-led content design for a global payments experience spanning peer-to-peer transfers and retail checkout, making complex transaction mechanics feel familiar while supporting localization, error recovery, and user trust across markets.
Consumer Payments
Localization
Error Recovery